Privacy Policy

Last updated: November 05, 2025

Introduction

At TV Tracker, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Information You Provide

• Account Information: Email address, timezone preferences
• Content Data: Shows, sports teams, and movies you track
• Usage Data: Episodes watched, viewing preferences
• Support Communications: Messages sent through our support system

Information We Collect Automatically

• Technical Data: IP address, browser type, device information
• Usage Analytics: How you interact with our service (anonymized)
• Performance Data: Error logs and system performance metrics

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Personalize your experience and recommendations
• Send you important service updates
• Improve our service through analytics
• Respond to your support requests
• Process payments and subscriptions

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: With trusted partners who help operate our service (e.g., payment processing, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

Third-Party Services

TV Tracker integrates with several third-party services:

• TVMaze: For TV show data and schedules
• Sports APIs: For sports scores and schedules
• Streaming APIs: For movie availability information
• Stripe: For secure payment processing

These services have their own privacy policies, and we encourage you to review them.

Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (HTTPS)
• Secure database storage
• Regular security updates and monitoring
• Limited access to personal data

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of non-essential communications

Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences
• Analytics and performance monitoring

You can control cookie settings through your browser preferences.

Children's Privacy

TV Tracker is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Users

TV Tracker is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to and stored in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact our support team.